Where the hours go

Five workflows we look at first

Inquiry replies & quote drafts

Every email, Instagram DM, and web-form inquiry answered in your voice from your real prices and availability — drafted in minutes, sent when you approve.

Stays human: you approve every quote; custom requests come to you first.

Booking changes, reminders & follow-ups

Reschedules, confirmations, and “you left this in your cart” nudges handled from your booking system's data.

Stays human: refunds, exceptions to policy, and anything with a payment.

Review & message responses

Thoughtful replies to reviews and messages, drafted in your tone, queued for a one-tap approval.

Stays human: negative reviews and complaints are flagged for you, never auto-answered.

Membership lapse & win-back

Members who stopped showing up get a personal note at the right moment, from a list the system keeps current.

Stays human: you approve each batch and set the offer.

Schedules, vendors & events

Draft staff schedules from availability, vendor confirmations for events, and packing lists — assembled, not typed.

Stays human: publishing the schedule and committing to a vendor.

What we don't touch

Payment data stays in your processor. Nothing is sent to a customer, posted publicly, or charged without a person approving it. If a $20 subscription would solve your problem, we'll tell you.

Approve a reply from your phone between classes; nothing goes out until you do.
Why us

We've run the front desk.

Our founder owns an NYC creative-events business. She knows what a Saturday inbox looks like, what a missed inquiry costs, and how little time an owner has to “learn a new tool.” That's why every workflow is built inside the tools you already use — Mindbody, Vagaro, Square, Acuity, Google Workspace, your Instagram inbox — and why the first pilot is always the one where mistakes are cheap and obvious.

Illustrative example

Inquiry replies at a two-room studio

Ninety inquiries a month, nine minutes each, 70% covered by the same twelve questions. Drafted from the studio's own FAQ and price list; the owner approves each reply from her phone. Base-case capacity returned: about 7 hours a month, with replies in under an hour instead of the next morning.

Synthetic case from our evaluation method; not a client result.

Two weeks, $2,500, and you'll know.

The Lite evaluation is built for single-location businesses. One conversation, three interviews, and a readout that tells you what to do first.

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